Welcome Management Systems The company Welcome Management Systems designs, produces and manages professional Internet server based tools available to tourism professionals.
Our concepts are at the cutting edge of technology and offer e-tourism marketing solutions and software adapted to each situation.

DMCs and TOUR OPERATORS / Plug-in TOurBiz Version

Boost your website and adopt a performing management platform.

Plug-in Version (code HTML  code to be inserted in existing pages)

> Display of the availability calendar/ Price for the product/selection buttons to add to the shopping cart. The language parameter transmitted through the URL call allows to display the information in the client’s language

> Display limited to the price alone (this option allows to withdraw all indication of prices in the pages of the existing website which avoids manual updates)

> Display of the shopping cart with possibility to modify it (cancellation of a product, add an option, automatic recalculation of the total quote)
When finishing his visit on the website, the client can validate his shopping cart, which implies:
- the capture of the client’s details
- the final validation of the shopping list (safeguard of the data in the data bank)
- the call of the bank secured interface
- the sending of the alert mail to the client with a link to his file.

The client has an interface to access to his file. To do that, he can use a connection box displayed on the home page of the website.
All later communication between the server and the client is done through this interface.
The HTML codes to be inserted in the existing website pages are proposed in the Iframe mode.

Customer management platform

All the customer files are stored in a list allowing to display
- The files to be processed (files requiring an action from the administrator)
    > answer a client’s message
    > validate a payment
- The on-going file (possibility to communicate with the client or modify the booking request)
- The archives (all files with a past date of realization)
- The problem file (rejection from the bank, payment error)

Export function in Excel, text, CSV formats for use in any office software.

All the communication between the client and the administrator takes place through the online system. Emails are used only as alert.
All data related to a customer file are stored on the server. Each time the administrator makes a change or adds a message in the customer file, an alert email is sent to the client to ask to go on his file through a link provided in the email. This functionality can be deactivated when processing the file.
Template letters can be created and stored in order to accelerate the processing of the files.
The booking requests are not automatically validated after receiving the payment. It is the administrator who validates manually each booking order.

TECHNOLOGY

Our software is hosted on a server managed by the Welcome Management Systems Company.

All our programs are created in the LAMP environment (Linux, Apache, MySQL, and PHP)

you have an individual access in the form of an address of the type
www.beenbiz.com/your-company-name

It is possible to connect a domain name of your choice to this address. 
 

E-tourism project ?

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Internet server based solutions for the tourism industry,
12 rue du Hazard, F-78000 Versailles - France
Tel - +33971 37 19 53 - +336 82 83 20 07 - +336 08 03 37 52

www.welcome-management-systems.com | www.beenbiz.com